FAQ

Your ticket is valid for 24 hours from the time you validate it on the bus.

The bus frequency at each stop is between 20 to 30  minutes.

No you don’t, you just have to show the tickets on your phone to your driver.

The tour departs from stop 1 at 9:15am every morning.

 However you can hop on and hop off at any of the stops

If you stay on the bus, the whole loop lasts for 1 hour and 45 minutes.

The boat tour is not a hop-on hop-off tour; is only valid for a single use. The boat tour is not included in your ticket, you have to purchase it on our website or at the location. 

Our tour is the most comprehensive way to see city, with bus routes mapped out in such a way that they pass the key places of interest. Whilst we do our best to cover all major attractions and landmarks, this is not guaranteed due to routes stipulated by the local traffic authority. If the route does not take you directly past a particular attraction, the nearest hop-on hop-off stop will be just a short walk away.

You can join the tour and redeem your voucher at any stop however, there are some third-party tickets that need to be redeemed in our tourist offices.

Yes, the tour commentary is associated with the attractions we pass, thus if you stay on for the full circuit, you will hear the whole commentary.

Our buses are wheelchair accessible. All of our wheelchair spaces accommodate wheelchairs measuring up to 70 cm wide, 120 cm long, and 135 cm high. If your wheelchair is larger than this or you are unsure whether your wheelchair will fit on the bus, please contact us.

Our buses cannot safely accommodate two or more occupied wheelchairs, so if there is already a wheelchair user on the bus that you want to board, unfortunately you’ll need to wait for the next bus. Please ask the driver for assistance if necessary.

Unfortunately no, pets in general are not allowed

Yes, you can buy tickets on any of our busses.

Yes, please contact hello@hoponhopoffdublin.ie for rates and prices for groups. 

The tour normally takes 2 hours to do a full loop, however, it always depends on the traffic. 

The first bus starts at 9:15 a.m. from Stop 1, and the last bus starts the last loop at 5:00 p.m. from Stop 1.

Your hop-on hop-off ticket can be cancelled up to 24 hours before the chosen travel date. If you request a refund after having exchanged the voucher for a ticket, you will not be entitled to a refund. 

The cancellation policy for a combination ticket depends on the product. A combination ticket is a ticket that includes a hop-on hop-off bus and/or boat tour, as well as an entry ticket to a local attraction or tour (which could be a boat tour). Please check the cancellation policy on the individual product page.

Attractions can be cancelled depending on the cancellation policy stipulated by each attraction. City Sightseeing is not responsible if an attraction does not give refunds if a customer is not able to use the ticket. Please check an attraction’s cancellation policy before making the request to City Sightseeing.

Yes. Please contact customer service by sending an email to hello@hoponhopoffdublin.ie

Every adult ticket includes two children of the ages of 5-12 goes for free